Frequently Asked Questions

I am a user of Sigma equipment and have a damaged Sigma lens. I want to dispose of this safely. Can I send it to you?
No. Lenses are not covered under the WEEE directive so there is no obligation to recycle it. Therefore it should be disposed of in the normal responsible manner.

I am a keen photographer and have a very old Sigma flashgun that I have no further use for. Should I send it to you?
As the flashgun was put onto the market before 13th August 2005, there is no legal requirement to recycle it. However, if you wish to help the environment, you could still take it to your nearest WEEE recycling point (Designated Collection Facility), details of which can be found at www.recycle-more.co.uk.

As a professional photographer/business user of Sigma equipment, I understand that I can return unwanted products directly to the to you. Is this correct?
No. Sigma UK do not collect or dispose of equipment directly, this is done through a separate company. Please visit www.budget-pack.co.uk for full details on returning a Sigma product.

I have an unwanted Sigma product which falls under the WEEE scope. How do I go about getting it recycled?
If you are purchasing an equivalent product, you can return it to your retailer and they will be able to arrange recycling. Otherwise, you are required to take it to a designated collection facility, details of which can be found at www.recycle-more.co.uk.

Do lenses fall into the WEEE directive?
No. The DTI decided that lenses are not included as WEEE because the primary function of a lens does not require electricity.

Do my electrical camera accessories, which don’t display the WEEE logo, fall under the scope of WEEE?
If your electrical accessories were purchased as a boxed kit with the camera, they are classed as WEEE. If however they were purchased separately and don’t show the WEEE logo, they do not fall under the scope of WEEE.