What our customers say...

I was most pleasantly surprised at the speed with which the equipment was returned to me and the level of service given. I will have no hesitation in recommending Sigma equipment and service to friends and colleagues. Many thanks to you and your colleagues.
Shaun Walsh

Just a quick note to say thanks for the quick repair turn around, and the reasonable price. It's very reassuring to know that the back-up for your products is so efficient.
Chris Ball

Just a quick note to thank you for your excellent service. I was kept well informed of the progress and the lens was returned to me in time for my next photo shoot as promised. If only all photo companies were as efficient.
David Thwaite (A very happy customer)

Thank you very much for you quick, positive reply. Canon could certainly learn from you! Their attitude is a little too arrogant for my liking. Thanks again for your help and the kind tone of your email.
Stuart Arden-Rose

Thank you, thank you, thank you for repairing my ring flash super pronto and for free! Very much appreciated!
Sonja Fowler

We recently had a lens in with you for repair - we would just like to thank you for the excellent service we have received from yourselves, as we are professional photographers and rely heavily on our equipment. The excellent service we received from your selves was very much appreciated.
Peter Barlow

Thank you once again. It is a pleasure to receive such good service from yourself and Sigma. That is something that makes you stand out from the competition. Many thanks and kindest regards to you.
Bryan Lister

Thank you for your help over this. It's not often I have cause to write to companies in this country to congratulate them on customer service (in fact I don't think I ever have) but in this case I have to say thanks for the excellent service you have provided.
Nick Brooks

Thank you very much and look forward to getting my lens returned. I feel lost with out it. It is an exceptional product produced by an exceptional company providing an exceptional service please feel free to place this on your notice boards you all deserve a round of good cheer. Many thanks.
Robert Painton

Your after- sales service benefits Sigma's reputation, and I am now considering the purchase of a Sigma macro lens.
Phil Walker

I would like to extend my thanks to you and your staff for the professional and courteous way they have treated my repairs. What I find the most satisfying is the "old fashioned" technical support via telephone as well as e-mail and more importantly being able to talk to an actual engineer instead of a "call centre" go between. Please don't let anyone try and change your systems. Thank you once again.
Mark Reeve

Once again I must ask you to pass on my thanks to your colleagues for the excellent service given in the repair and rapid return of my 24-70 EX lens. The quality of service and support I have received from Sigma cannot be faulted.
Shaun Walsh

Just to say that the lens arrived this morning. I am really grateful to you for your immensely speedy and helpful response to this guarantee repair and for your answers to my questions. I wish other businesses looked after their customers even half as well. I own, I think, three Sigma products – all of high quality – and (if it doesn’t sound too pompous) how nice it is to know that the UK staff are equally as efficient in what they do!
John Wykeham

Thanks very much. A very quick response too, and it's not the first time. Sigma UK were extremely efficient and very helpful - it's becoming a rare thing these days, and all the more noteworthy as a result. Thanks for that, too.
Andy Gaw

Thanks for your support. I have the impression that Sigma Service and support department is very good and of higher quality than some other photographic suppliers I will not name.
Len Morris

Just to say a big thank you for the absolutely brilliant service. My lens arrived today and I am delighted with it and with your Company’s response. Quote me to anyone who is in doubt!
Frank Cole

Hello, I would like to say a "BIG THANKYOU" to the team that serviced my lens recently. All correspondence were very helpful and friendly (email and phone) this is how customer support should be, A+. Once again thanks for the excellent service and lenses, from a very happy customer,
Vincent Barwick

It is a pleasure to deal with your company again. It is rare these days to have nothing but praise for a modern business such as yourselves. Each time I have had dealings with your organisation it has been a good experience, whether by phone, email or mail and this time you have been helpful and efficient as well as swift.
Dave Hill

The speedy and courteous service I have received from you and the team there has been most impressive, I shall continue recommending your products to my friends as they do offer excellent value for money, and I now know with excellent support to match.
Peter Pitts

Just a quick note to tell you how pleased I was this last week with the quick and efficient service I received from your company in response to my request for a Booklet on the Sigma EF-500 flash. I wish all companies dealt with their customers with the same attitude.
David Murgatroyd

Thanks so much for your prompt reply Lee. Once again, you can rely on Sigma staff to do the business - always helpful, always prompt. Great company and great people.
Angela Fernandez

I am writing because Sigma exceeded my expectations of after sales and total customer focus. I am a 39 year professional photographer and over the years have spent lots of money on camera equipment and expect to be spending a lot more in the future. Sigma clearly take a long term view when it comes to customer service and can rest assured I won't hesitate to buy their products again and recommend them to friends and colleagues.
Colin Boulter

Special thanks to your service department which provided useful help and advice. I have been extremely pleased with the quality of the photos, which are often enlarged to A3+.
Neil Maxfield