The easiest method of tracking or paying for repair is to use the SIGMA Repair Portal. If you need more information regarding your repair you can contact us directly: Contact SIGMA UK
How do I send my SIGMA product for inspection/repair?
Inspections and repairs can be handled by your local SIGMA dealer or by SIGMA UK directly. Please check our support page for more details: Repairs & support
Can the MOUNT CONVERTER MC-11 or MC-21 be used in combination with teleconverter?
No, they cannot be used in combination with teleconverter.
There is no USB port on the MOUNT CONVERTER MC-21. How do I update the firmware?
You can update the firmware in-camera. MOUNT CONVERTER MC-21 Firmware download
What is the hole on the mount side of the MOUNT CONVERTER MC-21 SA-L?
It is a screw hole to fix the MC-21 on the fp. This helps further reduce any gaps between the camera body and the converter. It is particularly effective when attaching a large-sized ultra-telephoto lens.
Why the MOUNT CONVERTER MC-11 and MC-21 are not compatible with lenses other than the Art, Contemporary, or Sports line lenses?
It is because the AF control system of the Art, Contemporary, and Sports lines of lenses is different from those of the lenses of earlier generations.
Which lens is compatible with the MOUNT CONVERTER MC-21?
The MOUNT CONVERTER MC-21 applies to lenses in the Art, Contemporary, and Sports lines.New products are being added in order, so please check the following page for a list of compatible lenses. Mount Converter MC-21
Does the display of ELECTRONIC VIEWFINDER EVF-11 automatically switch between viewfinder and monitor?
It does not have a function to switch the display automatically. Please switch with the EVF / LCD switch on the side of the EVF-11.
What are the benefits of using the ELECTRONIC VIEWFINDER EVF-11 on fp series?
Since the tilt angle can be set in the range of 0 to 90 degrees, it is possible to shoot at the waist position. In addition, since it is equipped with a headphone terminal, voice monitoring is possible.
Is fp series’ HDMI output and USB connection possible even with the ELECTRONIC VIEWFINDER EVF-11 attache
You need to remove the EVF-11 to use the HDMI output. Recording to an external SSD is possible by using the SSD dedicated terminal on the side of the EVF-11.
How to attach / detach the ELECTRONIC VIEWFINDER EVF-11 and the eyecup?
Please refer to a video tutorial below.
Will a USB DOCK and TELE CONVERTER compatible with X Mount be released?
Not at this time. Firmware updates will be available through the camera body, and there are currently no plans to release X Mount lenses compatible with teleconverters.
Will a MOUNT CONVERTER compatible with X Mount be released?
There are no plans at this time.
Does it make any difference using the MOUNT CONVERTER MC-11 or an E-mount interchangeable lens?
E-mount interchangeable lenses (DG) have the AF drive control program and high-speed communication tuned for each lens, which allow them to provide a level of high-speed AF comparable to that with mirrorless lenses (DC DN and DG DN). They also support the AF-C mode, which the MOUNT CONVERTER MC-11 does not, and have improved AF …
What are the differences between when using a lens attached via the MOUNT CONVERTER MC-21 and using an L-Mount lens attached directly?
In terms of functionality, there is clear difference in how smooth the AF is with the continuous AF. We recommend you use an L-Mount lens if you shoot with the continuous AF or shoot video often.
Can you use teleconverter with the 70mm F2.8 DG MACRO | Art?
The SIGMA SA-mount and the CANON EF-mount lenses can be used with the SIGMA TC-1401 (1.4×) and TC-2001 (2.0×) teleconverters. With auto focus shooting, the TC-1401 can be used on the long end, while the TC-2001 requires manual focus for the entire range. Please note that the TC-1411 or the TC-2011 cannot be used with …
Continue reading “Can you use teleconverter with the 70mm F2.8 DG MACRO | Art?”
Can an SA mount interchangeable lens be used with the fp?
Yes, you can use any of the Art, Contemporary, or Sports lines of lenses and use all the features by using the MOUNT CONVERTER MC-21. Find out more: Mount Converter MC-21
I want to check the sound recorded during video recording at fp L.
Monitoring is possible with the optional SIGMA ELECTRONIC VIEWFINDER EVF-11.
Can ELECTRONIC VIEWFINDER EVF-11 be used on SIGMA fp?
On June 3rd, 2021, we released firmware Ver3.0 that allows you to use ELECTRONIC VIEWFINDER EVF-11 with SIGMA fp. Please see the following page for details and download of the firmware. SIGMA fp firmware download page
Can fp series be used as a camera control or webcam with the ELECTRONIC VIEWFINDER EVF-11 attached?
It can not be used. The ELECTRONIC VIEWFINDER EVF-11’s USB-C terminal is for SSD connection only.