2015

Live View mode of Canon “EOS 5Ds” and “EOS 5DsR”, “EOS 8000D (Rebel T6s / 760D)” and “EOS Kiss X8i (Rebel T6i / 750D)” cameras

The Live View mode of Canon “EOS 5Ds” and “EOS 5DsR”, “EOS 8000D (Rebel T6s / 760D)” and “EOS Kiss X8i (Rebel T6i / 750D)” cameras. [Update]

Thank you for purchasing and using our products.

As same as the Live View mode of Canon “EOS 8000D (Rebel T6s / 760D)” and “EOS Kiss X8i (Rebel T6i / 750D)”, we have found that similar update is required for our lenses to make them compatible with the Live View mode of “EOS 5Ds” and “EOS 5Ds R” cameras.

Please note that those products shipped after May 11th in 2015 or updated the firmware for Canon “EOS 8000D (Rebel T6s / 760D)” and “EOS Kiss X8i (Rebel T6i / 750D)” cameras are already compatible with the “EOS 5Ds” and “EOS 5Ds R” cameras, too.

In case your lens belongs to the lens group listed below, please contact your nearest authorized SIGMA subsidiary or distributor to update the firmware free of charge.

[Phenomena]
It does not display images on the rear LCD monitor when Live View Mode button on the camera body is pressed.

[Products and Serial Numbers to be updated]
The new firmware will ensure the lens is compatible with the Live View mode of EOS 5Ds and EOS 5Ds R cameras.

Current models
17-50mm F2.8 EX DC OS HSM?????No. 12651501 or later
18-250mm F3.5-6.3 DC MACRO OS HSM?????No. 13044001 or later
APO 70-200mm F2.8 EX DG OS HSM?????No. 12713001 or later
APO 50-500mm F4.5-6.3 DG OS HSM?????No. 12902001 or later
120-300mm F2.8 DG OS HSM | Sports?????No. 50064494~ 50347793
APO 150-500mm F5-6.3 DG OS HSM?????No. 12669751 or later

Discontinued models
17-70mm F2.8-4 DC MACRO OS HSM?????No. 12665001 or later
18-200mm F3.5-6.3?DC OS HSM?????No. 12851001 or later
18-250mm F3.5-6.3 DC OS HSM?????No. 12656101 or later
APO 50-150mmF2.8 EX DC OS HSM?????No. 12839001 or later
APO 120-300mm F2.8 EX DG OS HSM?????No. 12676440 or later
APO 120-400mm F4.5-5.6 DG OS HSM?????No. 12971601 or later

* For lenses that have been repaired in the past, they may require the firmware update even when the serial number is not listed above.
If the mentioned camera does not display images on the rear LCD monitor when Live View Mode button on the camera body is pressed, it is necessary to update the firmware.

* Our DC lenses are developed for the camera bodies with APS-C image sensor, and it is not designed for the cameras with full-size and 1.3x sensors.
* There is no need to update the firmware of those products shipped after May 11th in 2015 or already updated for Canon “EOS 8000D (Rebel T6s / 760D)” and “EOS Kiss X8i (Rebel T6i / 750D)”cameras.

For those who own the SIGMA USB DOCK, it will be possible to update the firmware of 120-300mm F2.8 DG OS HSM | Sports through SIGMA Optimization Pro.

* If you use the SIGMA USB DOCK with 120-300mm F2.8 DG OS HSM | Sports, even when the lens does not require the update, its firmware will be updated to the new version.
* For those who use APO TELE CONVERTER 1.4x EX DG or APO TELE CONVERTER 2x EX DG with the 120-300mm F2.8 DG OS HSM | Sports, please contact your nearest authorized subsidiary / distributor of SIGMA for further support.

[How to identify updated products]
Products that we will be shipping from now on already have the updated firmware. This can be recognized by the white sticker on lower left side of the gift box as shown below.

For further information, please contact the SIgma IMaging UK Service Department 01707 329 999 or service@sigma-imaging-uk.com